Terms & Conditions

1. General

Access to and use of this website and the products and services available through this website are subject to the following terms and conditions (together with the documents referred to in it). By using this website and/or placing an order you are agreeing to all of the terms and conditions. If you do not agree to these terms and conditions please refrain from accessing and using the website and/or services. 

www.kclflooring.ie is operated by Killarue Contracts Ltd t/a KCL. KCL is registered in Republic of Ireland.

2. Pricing, Description and Availability

All products displayed on this website are available only whilst stocks last. All photos and descriptive matter specifications issued on this website and any descriptions, photos or illustrations are issued or published for the sole purpose of giving an approximate idea of the products described in them. They will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you.

All prices for products are as quoted on the website except in the case of an obvious error. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

All prices are inclusive of VAT and are subject to change. All sale prices quoted are valid only while stock lasts. Delivery costs will be added to the total amount at checkout, where applicable. Where products require you to call for a shipping price this amount will be collected separately before the order is sent out. At present we deliver within the Republic of Ireland only.

3. Purchasing Products

www.kclflooring.ie presents these products and services as an invitation for sale and reserves the right to refuse sales without giving any reason. By placing an order you are offering to purchase a product on and subject to these terms and conditions.

All orders are subject to availability and confirmation of the order price. If in the unlikely event of an item forming part of your order is out of stock, we will inform you of this by email and indicate when the item will be back in stock. You will also be given the opportunity to cancel that part of the order. Unfortunately, at this time, we do not accept changes to orders after they have been placed. Therefore, please be sure that your order is correct before confirming your order.

Once you’ve placed an order on www.kclflooring.ie, we will send you an email to acknowledge your order. This acknowledgment does not imply an acceptance of the order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

For orders paid via credit or debit cards, your card will be debited once the order has been placed.

In order to purchase from this website, you must be aged 16 years or more and possess a valid credit/debit card issued by a bank acceptable to us. Your order will only be processed if your credit card billing address and card security code can be verified by our credit card payment acquisition company. If your order is accepted we will inform you through email. When placing an order you undertake that all the details provided by you to us are true and accurate, that you are an authorized user of the credit or debit card used to place the order and that there are sufficient funds to cover the costs of the goods.

4. Website Availability

We reserve the right to make any changes to the website or to discontinue any aspect or feature of the website without notice. We may suspend the website for any reason whatsoever, including but not limited to repairs, upgrades or planned maintenance, and shall not be liable to you for any such suspension.

5. Acceptable Use

You acknowledge that you are solely responsible for all communications sent via or to this website and agree that your use of this website is for private, proper lawful purposes only. You will not carry out any act or omission or procure any act or omission which would damage, delay, interrupt or impair the use of this website or its software. Cause any illegal, offensive, defamatory material to be placed on or associated with this website. Be in breach of any copyright, trade mark, privacy, confidence, or any other third party right, or cause any inconvenience to KCL, its employees, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and ‘spam’).

You agree to abide by all applicable local, state and national laws and regulations. In the event that KCL, in its sole discretion, considers that you are making any illegal and/or unauthorised use of the Website, and/or your use of the Website is in breach of these Terms, we reserve the right to take any action that we deem necessary, including terminating without notice your use of the Website and, in the case of illegal use, instigating legal proceedings.

6. Delivery

Prices are quoted exclusive of postage and packing, which will be charged at the rates specified in the Delivery page. Where it is specified to call for shipping price this cost will be collected separately from the order.

Delivery may take 7-10 working days from confirmation of order. In some cases your delivery may require a signature. Please ensure that you will be available to sign for the delivery at the delivery address you specify.

Where a delivery partner fails to make a delivery to you, either because you were not available at the address provided when delivery was attempted and you did not collect the order within the time frame set out by the delivery partner or because the address you provided is incorrect or does not exist, we will make a charge to you for the costs we incur in sending the item to you and in paying for its return. We will issue you with a refund upon receipt of the parcel for the amount remaining after the deduction of these charges. We regret that we cannot be held responsible for a delay in the parcel being returned to us or if the courier failed to notify you of an attempted delivery. In these cases please contact the delivery company directly.

If in the unlikely event your order does not arrive to you, please note that An Post and/or our courier service will not consider a parcel missing until 21 days from dispatch have passed. We cannot resend the missing order until after this time.

7. Cancellation and Returns

If, for any reason you wish to do so, you have the right to cancel any order you have placed through our online shop within the 14 day cooling off period. Where the goods have been delivered to you, you may cancel them up to 14 working days, starting from the day the goods were received.

We hope you will be happy with your purchase. However, you can cancel your order placed through our online shop within the 14 day period by emailing info@kclflooring.ie and providing a brief explanation as to the reason for the return and quoting your invoice number. We will process the refund due to you as soon as possible, and always within 14 days of the day you have given notice of your cancellation. We will issue you with a full refund when the entire item has been returned to us. The cost incurred by you of returning the item to us will not be refunded. In all cases the goods must be in their original condition and will be inspected on their return. If we do not receive the cancelled order back, we may arrange to have them collected at your cost. The cost of sending the item to you will be refunded, however, if only part of your order is cancelled, the delivery charge will not be refunded.

We will refund back to the original method of payment charged only.

8. Limitation of Liability

KCL and our directors , officers, agents, employees and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of this site, www.kclflooring.ie

9. Indemnity

Except where prohibited by law, by using our this site, www.kclflooring.ie , you indemnify and hold harmless KCL and our directors , officers, agents, employees and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of the use of our site or your violation of these Terms and Conditions.

10. Applicable Law

These Terms and Conditions are governed by the laws of Ireland.